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City Center
Maruia Springs1000 ft
Airports
Greymouth (GMN)
86.0
mi
Westport (WSZ)
87.9
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Paid Wi-Fi
Free parking
24-hour services
Babysitting
General
Non-smoking property
Paid Wi-Fi
Parking
Front desk
Rooms/ Facilities for disabled
Coffee shop
Guest Parking
Electric kettle
Dining
Paid breakfast
Restaurant
Children
Cribs
Facilities for people with disabilities
Bathroom for disabled
Spa & Leisure
Sun loungers
Garden area
Sauna
Steam room
Room features
Paid Wi-Fi in rooms
Bathroom
Free toiletries
Self-catering
Electric kettle
Bedroom
Electric blankets
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
State Highway 7,
Maruia Springs,
New Zealand,
7895,
West Coast
Map view
State Highway 7,
Maruia Springs,
New Zealand,
7895,
West Coast
City landmarks
Mount Technical
2.3
mi
Nearby
SH7
Maruia Springs
1000 ft
Mueller Tarn
100 ft
Reviews and Ratings
Feedback from previous guests about their experience
66%
liked the resort and would come back again
Beautiful location
Spa options included
High prices
Poor communication
6.6/10
Nice
Rooms
6.4
Location
8.2
Service
6.4
Dining
5.8
Guest reviews
6.6/10
based on 5 reviews
8.0
8.0/10 based on 260 reviews
William
United States of America,
January
2025
6.8/10
Our stay at the resort was a mixed bag. The outdoor pool area offered stunning views and an intimate experience, but the indoor pool could use some cleaning. The dining experience at the on-site restaurant left something to be desired, especially with an overpriced and underwhelming meal. While the staff were friendly, their attentiveness fluctuated. Overall, the resort has potential but could benefit from addressing some concerns.
Rooms
7.0
The rooms were tidy and nicely decorated, though some fittings were a bit worn. The bar fridge was ineffective, which was disappointing.
Service
6.0
The staff were friendly but service in the restaurant was lacking, particularly during busy times.
Location
9.0
The setting was beautiful and tranquil, offering a peaceful atmosphere away from the hustle and bustle.
Dining
5.0
Dinner at the restaurant was disappointing, particularly the dessert that missed the mark. The main courses were decent but didn't match the fine dining expectations.
Facilities
7.0
The outdoor pools were a highlight, but the indoor pool needs better maintenance and clean-up.
Buddy
United States of America,
January
2025
9.0/10
I had a fantastic experience at this resort, with breathtaking views and a wonderful atmosphere that truly helped me relax. The glamping pod offered incredible scenery, and the hot pools were a highlight. However, the meal sizes could use some improvement, as they felt quite small compared to the overall price. Overall, I left feeling rejuvenated and satisfied with my stay.
Rooms
10.0
The glamping pod was cozy and offered stunning views of the mountains and river. It felt private and peaceful, perfect for a relaxing getaway.
Service
10.0
The staff were attentive and genuinely friendly, making my stay even more enjoyable. They went out of their way to ensure all my needs were met.
Location
9.0
Nestled in beautiful, native scenery, the location was serene and perfect for unwinding. The remoteness added to the charm, although it meant limited connectivity.
Dining
7.0
The food was cooked to perfection, reflecting the health theme of the retreat. However, I found the portion sizes to be quite small for the price, leaving me wanting more.
Facilities
9.0
The facilities, including the hot pools and yoga sessions, were fantastic. They truly contributed to a luxurious spa experience.
Dean
United States of America,
November
2024
6.6/10
My stay was truly delightful, filled with stunning natural beauty and a sense of tranquility, making it a perfect retreat. The staff were exceptional, and I genuinely appreciated the relaxing atmosphere. However, I did encounter a few wobbles regarding service efficiency and dining, which could definitely use improvement. Overall, it's a beautiful place for unwinding, but there are a few areas that need attention to enhance the experience.
Rooms
7.0
The rooms were quite spacious and equipped with everything I needed, including a lovely selection of loose leaf tea and espresso coffee. While they were warm and cozy despite the chilly weather, I felt that for the price, the room could have offered a bit more luxury, as it resembled a standard hostel setup overall.
Service
6.0
While the staff were super friendly and clearly aimed to ensure my wellness was prioritized, I did experience a couple of communication hurdles that could affect the overall guest experience. After a bit of confusion over my booking, the service did seem to improve during my stay.
Location
8.0
The location is beautifully remote, offering a serene environment perfect for a getaway. It is secluded and generally very quiet, allowing me to escape the hustle and bustle of everyday life. However, because of the remoteness, the dining options felt a bit limited and slightly overpriced.
Dining
5.0
The dining experience was mixed; while the food tasted great, it felt a bit on the pricey side for what was offered. Especially given that some dishes eventually turned up unexpectedly, which left me a little puzzled about the service efficiency.
Facilities
7.0
The facilities were decent, with lovely pools that added charm to the overall experience. However, I think some of the amenities could be upgraded to keep up with modern expectations.
William
United States of America,
October
2024
5.2/10
My stay was quite disappointing given the high price we paid for what was essentially a cramped experience with minimal amenities. While the staff did attempt to assist with our needs, the rooms and services did not meet my expectations for the cost. It was a shame, as I had fond memories of better visits in the past. Overall, I wouldn't recommend this place unless significant improvements are made.
Rooms
5.0
The rooms felt cramped, and the lack of a private bathroom and basic amenities made the experience less than ideal.
Service
5.0
While the staff tried their best, there were significant communication issues that hindered the overall experience.
Location
7.0
The location is quite beautiful, nestled in a natural setting, but it does feel quite remote with no nearby amenities.
Dining
6.0
The meals offered were beautifully plated but disappointingly small, leaving much to be desired for the price.
Facilities
5.0
The facilities were basic and did not reflect the high price; amenities like Wi-Fi came at an additional charge.
Beautiful location
High prices
Michael
United States of America,
October
2024
6.0/10
My stay at Maruia Hot Springs was a mix of joys and frustrations. The eco-friendly surroundings and natural pools were stunning, making it a potential haven for relaxation. However, the issues with the room's cleanliness and the disheartening dining service left much to be desired. Overall, there are some great aspects here, but the hotel needs significant improvements to truly shine.
Rooms
5.0
The room had lovely artwork on the walls, but it was cold upon arrival and needed some redecorating and updating. The bathroom needed quite a lot of work, which was disappointing at the price point.
Service
5.0
The service was unfortunately lacking. We experienced delays and omissions with our food orders, and the staff wasn't particularly accommodating when we raised concerns.
Location
8.0
The location is beautiful and remote, tucked in the mountains, which is a plus for nature lovers. However, the remoteness also means that dining options outside the hotel are non-existent.
Dining
6.0
While the dining itself was nice, the service was slow, and I was frustrated by the initial lack of completeness in our meal options.
Facilities
7.0
The facilities, especially the natural pools, were a highlight. However, cleanliness in various areas, including the public pools, raised concerns.
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